Automated Fraud AlertsDid you know your Consumers Credit Union VISA credit card and debit card have the added protection of free fraud monitoring? We monitor your card activity to identify transactions that may not be within your usual patterns. If we suspect a transaction may be fraud, we will mark the transaction for verification. It’s important that we are able to communicate suspected fraudulent transaction information to you in a timely manner, through your preferred communication method! Consumers Credit Union is proud to offer Automated Fraud Alerts!
Automated Fraud Alerts allows us to contact you using electronic methods. Provide us with your mobile phone number (through registration) and we will text you if a suspected transaction or series of transactions has occurred. You’ll have the ability to respond “Yes - this is fraud” or “No - this is not fraud” and we will take the appropriate action.
What if I receive a new card to replace my already registered card?
Debit Card Holders:
Anytime you receive a new debit card number, you will have to complete the registration process. If you are issued a replacement of your current debit card number, you do not have to complete registration again.
Credit Card Holders:
If your card is replaced due to reissue or if it has been reported as lost or stolen, no update will be needed to continue to receive text alerts. Your registration for text alerts will apply to all current and reissued cards until you revoke your registration.