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Online Banking

Contact Us

Call Us

877.ASK.CCCU
(877.275.2228)

Send a Secure Message

When logging in to online banking via desktop, visit your account summary screen and click on "Messages". You can then compose a new secure message. If using a mobile device, click the "Contact Us" button and select "Send a Secure Message."

The sending of new secure messages is temporarily unavailable at this time while updates are made to improve our service levels for members. We apologize for the inconvenience. 


Reach out to us, we're available (Central Standard Time):
Monday - Friday: 8am - 6pm
Saturday: 8am - 2pm

Mailing Address (limited access, by appointment-only):
Consumers Credit Union
1075 Tri-State Parkway, #850
Gurnee, IL 60031

Credit Cards
Activate and Update PIN = 800.631.3197
24/7 Cardholder Service = 866.820.3842
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 800.449.7728

Debit Cards
Activate and Update PIN = 866.985.2273
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 888.908.7833

Locations & Hours