Send a Secure Message
When logging in to online banking via desktop, visit your account summary screen and click on "Messages". You can then compose a new secure message. If using a mobile device, click the "Contact Us" button and select "Send a Secure Message."
Call Us
877.ASK.CCCU
(877.275.2228)
Reach out to us, we're available (Central Standard Time):
Monday - Friday: 8am - 6pm
Saturday: 8am - 2pm
Holiday CCU Closings:
- Martin Luther King Jr. Day: Monday January 18, 2021
- Presidents Day: Monday February 15, 2021
- Memorial Day: Monday May 31, 2021
- Independence Day: Monday July 5, 2021
- Labor Day: Monday September 6, 2021
- Columbus Day: Monday October 11, 2021
- Veterans Day: Thursday November 11, 2021
- Thanksgiving Day: Thursday November 25, 2021
- Christmas Day: Saturday December 25, 2021
- New Year’s Day: Saturday January 1, 2022
Holiday Eve Hours:
Lobbies close at 12:00pm
Drive through close at 1:00pm
Member Service (877.275.2228) 8:00am - 1:00pm
Lobbies close at 12:00pm
Drive through close at 1:00pm
Member Service (877.275.2228) 8:00am - 1:00pm
Mailing Address (limited access, by appointment-only):
Consumers Credit Union
1075 Tri-State Parkway, #850
Gurnee, IL 60031
Credit Cards
Activate and Update PIN = 800.631.3197
24/7 Cardholder Service = 866.820.3842
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 800.449.7728
Debit Cards
Activate and Update PIN = 866.985.2273
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 888.908.7833