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Send a Secure Message

When logging in to online banking via desktop, visit your account summary screen and click on "Messages". You can then compose a new secure message. If using a mobile device, click the "Contact Us" button and select "Send a Secure Message."

Send a Secure Message

Call Us

877.ASK.CCCU
(877.275.2228)

Reach out to us, we're available (Central Standard Time):
Monday - Friday: 8am - 6pm
Saturday: 8am - 2pm


Holiday CCU Closings:

  • Martin Luther King Jr. Day: Monday January 18, 2021
  • Presidents Day: Monday February 15, 2021
  • Memorial Day: Monday May 31, 2021
  • Independence Day: Monday July 5, 2021
  • Labor Day: Monday September 6, 2021
  • Columbus Day: Monday October 11, 2021
  • Veterans Day: Thursday November 11, 2021
  • Thanksgiving Day: Thursday November 25, 2021
  • Christmas Day: Saturday December 25, 2021
  • New Year’s Day: Saturday January 1, 2022

Holiday Eve Hours:

  • Christmas Eve December 24, 2021:
    Lobbies close at 12:00pm 
    Drive through close at 1:00pm
    Member Service (877.275.2228) 8:00am - 1:00pm
  • New Year's Eve December 31, 2021:
    Lobbies close at 12:00pm
    Drive through close at 1:00pm
    Member Service (877.275.2228) 8:00am - 1:00pm
  •  


    Mailing Address (limited access, by appointment-only):
    Consumers Credit Union
    1075 Tri-State Parkway, #850
    Gurnee, IL 60031

    Credit Cards
    Activate and Update PIN = 800.631.3197
    24/7 Cardholder Service = 866.820.3842
    24/7 Fraud Monitoring Service = 888.918.7313
    To Report a Card Lost/Stolen = 800.449.7728

    Debit Cards
    Activate and Update PIN = 866.985.2273
    24/7 Fraud Monitoring Service = 888.918.7313
    To Report a Card Lost/Stolen = 888.908.7833

    Locations & Hours