Call Us
877.ASK.CCCU
(877.275.2228)
Send a Secure Message
When logging in to online banking via desktop, visit your account summary screen and click on "Messages". You can then compose a new secure message. If using a mobile device, click the "Contact Us" button and select "Send a Secure Message."
The sending of new secure messages is temporarily unavailable at this time while updates are made to improve our service levels for members. We apologize for the inconvenience.
Reach out to us, we're available (Central Standard Time):
Monday - Friday: 8am - 6pm
Saturday: 8am - 2pm
Mailing Address (limited access, by appointment-only):
Consumers Credit Union
1075 Tri-State Parkway, #850
Gurnee, IL 60031
Credit Cards
Activate and Update PIN = 800.631.3197
24/7 Cardholder Service = 866.820.3842
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 800.449.7728
Debit Cards
Activate and Update PIN = 866.985.2273
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 888.908.7833