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Online Banking

Contact Us

Call Us

877.ASK.CCCU
(877.275.2228)

Send a Secure Message

When logging in to online banking via desktop, visit your account summary screen and click on "Messages". You can then compose a new secure message. If using a mobile device, click the "Contact Us" button and select "Send a Secure Message."

Send a Secure Message

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Reach out to us, we're available (Central Standard Time):
Monday - Thursday: 9am - 5pm
Friday: 9am - 6pm
Saturday: 9am - 1pm

Mailing Address (limited access, by appointment-only):
Consumers Credit Union
1075 Tri-State Parkway, #850
Gurnee, IL 60031

Credit Cards
Activate and Update PIN = 800.631.3197
24/7 Cardholder Service = 866.820.3842
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 800.449.7728

Debit Cards
Activate and Update PIN = 866.985.2273
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 888.918.7813

Locations & Hours