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Locations & Hours

We have suspended all lobby traffic at our Service Center locations effective Friday, March 20 until further notice. However, our Service Center drive-ups will remain open Monday through Friday from 8:00am - 6:00pm, and Saturdays from 8:00am to 2:00pm. Mobile banking and online banking are available 24/7. Click HERE for our COVID-I9 update page for more information.
**Please note, CCU is not able to provide drive-up teller services for shared branching transactions, with the exception of Andigo Credit Union Members.  These transactions can be completed at CCU ATMs only.**

Contact: (877) 275.2228

Mail Credit Card payments to:

PO Box 37603
Philadelphia, PA 19101-0603

Please include your credit card number on the check

Mail all other payments and payoffs to:

Consumers Credit Union
1075 Tri-State Parkway, #850
Gurnee, IL 60031

Please include your loan account number on the check

Member Service (Central Standard Time):

877.ASK.CCCU (877.275.2228)

Mon - Fri: 8am - 6pm
Saturday: 8am - 2pm

 

Gurnee
4946 Grand Ave Gurnee, IL 60031 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • Drive-up service and hours
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm
Not a mailing address
Mundelein
1210 S Lake St Mundelein, IL 60060 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • Drive-up service and hours
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm
Not a mailing address
Waukegan
2750 Washington St Waukegan, IL 60079 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • Drive-up service and hours
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm
Not a mailing address
Northbrook
1334 Shermer Rd Northbrook, IL 60062 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • ATM with Video Teller Assistance hours expanded
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm

Not a mailing address

Northbrook does not offer Shared Branching

Palatine
2401 Plum Grove Rd Palatine, IL 60067 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will be checked at least twice per day
  • Member Service Phone Support Expanded hours during lobby closures
    • Mon - Fri: 8am - 6pm
    • Saturday: 8am - 2pm
Not a mailing address
Round Lake Beach
2626 N IL Route 83 Round Lake Beach, IL 60073 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • Drive-up service and hours
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm
Not a mailing address
Schaumburg
22 W Schaumburg Rd Schaumburg, IL 60194 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
    • Mon - Fri: 8am - 6pm
    • Saturday: 8am - 2pm
Not a mailing address
Volo
195 E Route 120 Volo, IL 60073 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • Drive-up service and hours
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm
Not a mailing address
North Waukegan
3737 N Lewis Ave Waukegan, IL 60087 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • Drive-up service and hours
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm
Not a mailing address
Kildeer
20413 N Rand Rd, Suite 106 Kildeer, IL 60074 See map
Drive Through Hours
  • Lobby is Closed starting March 20 until further notice.
  • ATM services will continue to be available 24/7
  • Night drop will continue to be monitored daily
  • Member Service Phone Support Expanded hours during lobby closures
  • ATM with Video Teller Assistance hours expanded
    • Mon – Fri: 8am – 6pm
    • Saturday: 8am – 2pm

Not a mailing address

Kildeer does not offer Shared Branching or a coin machine

Des Plaines (Honeywell UOP Employees)
25 E Algonquin Rd., Building A Des Plaines, IL 60016
Drive Through Hours

Member Service Phone Support Expanded hours during lobby closures

Mon - Fri: 7am - 7pm
Saturday: 7am - 3pm

Honeywell UOP employee access only

**Service Center Temporarily Closed until further notice.

No branch nearby? No Problem!

Please be advised that when submitting the "Surcharge-Free ATMs" or "Shared Branching" zip code search forms above, you will be leaving Consumers Credit Union's website. These services are provided as a courtesy. Consumers Credit Union does not endorse or control the content of third party websites.

Holiday CCU Closings:

  • Martin Luther King Jr. Day: Monday January 20, 2020
  • Presidents Day: Monday February 17, 2020
  • Memorial Day: Monday May 25, 2020
  • Independence Day: Saturday July 4, 2020
  • Labor Day: Monday September 7, 2020
  • Columbus Day: Monday October 12, 2020
  • Thanksgiving Day: Thursday November 26, 2020
  • Christmas Day: Friday December 25, 2020
  • New Year’s Day: Friday January 1, 2021

Holiday Eve Hours:

  • Christmas Eve December 24, 2020:
    Lobbies close at 12:00pm 
    Drive through close at 1:00pm
    Member Service (877.275.2228) 9:00am - 1:00pm
  • New Year's Eve December 31, 2020:
    Lobbies close at 12:00pm
    Drive through close at 1:00pm
    Member Service (877.275.2228) 9:00am - 1:00pm