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Online Banking

Fast Balance User Guide

Fast Balances

Fast Balances is a feature that allows Members to obtain the balances of their accounts without signing-in to online banking. The online banking login screen displays a pull-down tab that reveals the “Fast Balances” for accounts that were previously configured.

Guide images are for example only. Account balances, reward levels, dividend rates, and loan rates are shown for display purposes only, and do not reflect your account rates or balances. Your actual reward level and dividend rate earned is based on current market rates, which are subject to change at any time and without notice, and your account qualification level earned.

Enroll in Fast Balances on Mobile:

Login to the mobile app and follow these steps:

From the main screen of the app, choose the option for Manage Profile

Screen capture showing basic saver status

 

Next, choose the option Fast Balance Enrollment.

 

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Enter a device name, select Enroll.

 

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Place a check mark next to the accounts you wish to display in Fast Balances, press Submit.

 

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Once the device is enrolled, a new pull-down tab will appear on the main screen of the mobile app. 

 

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Click the green bar to expand the pull-down.

 

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Clicking on an account will display the five (5) most recent transactions.

 

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Unenroll in Fast Balances:

Login to the mobile app and follow these steps:

From the main screen of the app, choose the option for Manage Profile

 

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Next, choose the option Fast Balance Enrollment

 

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Under Device Name, select Disable.

 

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Unenroll in Fast Balances on Desktop:

Enrollment in Fast Balances can only be completed through CCU’s mobile app.

To unenroll in Fast Balances on a desktop, login to the online banking and follow these steps:

From the default screen of the online banking, select Manage Profile.

 

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Next, choose the option Fast Balance Enrollment

 

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Devices that are currently enabled will be displayed. Select the red (X) to remove the device from Fast Balances.

 

 

Screen capture showing online banking direct deposit highlighted

 

After selecting the red (X), a pop-up window will appear confirming the request to disable Fast Balances. Select ‘OK.’

 

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After selecting ‘OK,’ a confirmation message will appear.

 

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