Merger Communications
- March 1: Conversion Guide
- February 13: Conversion Weekend Postcard #2
- January 21: Conversion Weekend Postcard #1
- April 3: Press Release
- August 30: Member Letter and Member Guide
RBCU Digital Banking
Access to RBCU’s digital banking will be unavailable starting Friday, March 14. On Monday March 17, you’ll be able to log into CCU’s digital banking, where you’ll have access to all of your accounts.
If you already have a digital banking account, follow these steps:
1. Go to myconsumers.org to login.
2. Download the Consumers Credit Union app
Apple: Download the Consumers Credit Union app on the App Store

3. Login for the first time using your current RBCU credentials.
For your security, you’ll be asked to verify your identity, and you’ll be prompted to enter a password, using the password strength requirements on the screen. When you’ve successfully logged in, you’ll see your accounts. All accounts where you have ownership will be displayed.Important: Please complete the following steps to ensure a smooth conversion
- Please double-check your Bill Pay payees and payments as those may not have completely transferred over.
- Set up your account alerts, as those won’t transition automatically.
- Re-establish any automatic transfers to internal and external accounts
- If you’ve previously selected to receive statements and notices electronically, you’ll need to make this selection again
It is also important to note that not all of your transaction history will be available. You will be able to view previous statements for the past two years.
If you don’t have a digital banking account, there are two ways to enroll:
Digital Banking is available via our mobile app and current web browsers.

Go to www.myconsumers.org and select "Register Account: Consumer" in the login box to register.
Apple: Download the Consumers Credit Union app on the App Store
RBCU FAQs
With regulatory approval and the member vote behind us, the next major milestone is October 1, when RBCU and CCU are legally a single entity. All the details on what this means were shared in our August 30 mailing to members. The documents contained in that mailing are also available above. Later in 2024 we’ll be able to share more information on when your current RBCU accounts will move to CCU’s systems.