RBCU Conversion Guide

Navigate the app

Mobile check deposit

Mobile Check Deposit is a service that CCU offers to qualifying Members that allows you to deposit a check into your CCU share accounts using your smartphone via CCU’s Mobile.

After logging into the mobile app, Select the Deposit Checks icon via the Mobile Thumb Bar or select Mobile Check Deposit from the Menu bar.

Select the Deposit Account the check will be deposited to.

Enter the Amount of the check.

Once satisfied with both images, select Submit Deposit.

Select the From account

Select the To account (loan or credit card).

Choose the Payment Type.

Enter the Payment Amount.

• Select regular payments for Payment Type
• Check the box and set the frequency, start and end date, or choose "Repeat Forever"

Enter or update the payment Date.

Mobile

Select the Payments drop down and choose Credit Card or Loan Payment.

Select the From account.

Select the To account (loan or credit card).

Choose the Payment Type.

• Select regular payments
• Check the box and set the frequency, start and end date, or choose "Repeat Forever".

Select Payment Amount.

Enter or update the payment Date.

Enter Memo (optional).

Click Submit.

Desktop

Select an account you want to send To

Enter an Amount

Choose a Transfer Date

Select Advanced Options to access:

• Frequency: Choose to make a transfer recurring here
• Memo: Add comment for your records

Select Transfer Funds

Mobile

Enter an Amount.

Choose a Transfer Date.

• Frequency: Choose to make a transfer recurring here
• Memo: Add comment for your records

Select Transfer Funds

Desktop

Select an account you want to send From

Select an account you want to send To

Enter an Amount

• Frequency: Choose to make a transfer recurring here

Transfer Date

Select Transfer Funds

Mobile

Select Make a Transfer.

Select an account you want to send From.

Select an account you want to send To.

Enter an Amount.

Choose a Transfer Date.

• Frequency: Choose to make a transfer recurring here
• Memo: Add comment for your records

Select Transfer Funds.

Desktop

Select Single Transfer or Link Account.

• Choose From Account.
• Enter an Amount.
• Enter the Recipient’s account number, Zip Code, first 3 characters of the last name, and Account Type.

• Enter the Recipient’s account number, Zip Code, first 3 characters of the last name, and Account Type.
• Select Submit

Mobile

Select Member to Member.

Select Single Transfer or Link Account.

• Choose From Account.
• Enter an Amount.
• Enter the Recipient’s account number, Zip Code, first 3 characters of the last name, and Account Type.

• Enter the Recipient’s account number, Zip Code, first 3 characters of the last name, and Account Type.
• Select Submit

To get started, select Manage External Accounts under the Transfers section of the Menu.

• You will search for your other financial institution and use your login credentials and account information to connect it to your CCU account.

• You will enter the Routing Number and Account Number and verify account type.
• Two micro deposits will be posted in your external account.
• To link to your CCU account, you will need to confirm the amounts

Mobile

• You will enter the Routing Number and Account Number and verify account type.
• Two micro deposits will be posted in your external account.
• To link to your CCU account, you will need to confirm the amounts

Note: The process generally takes 1-3 business days.

Card Management

• Enable/Disable Card
• Enroll and manage Alerts & Controls
• Add to Mobile Wallet

Desktop

Select Account Services

Select Credit Card Management or Debit Card Management

Options to enable or disable card, set up alert

Mobile

Select Account Services

Select Credit Card Management or Debit Card Management

Options to enable or disable card, set up alerts and add to your mobile wallet can be found here

Here are a few other features that will be new your new CCU digital banking account.

• Transfer between accounts
• External Transfers
• Recurring Transfers
• Member to Member transfers

• Mobile Check Deposit
• Apple Watch Integration
• Mobile Wallet