Automated Fraud AlertsDid you know your Consumers Credit Union VISA credit card and debit card have the added protection of free fraud monitoring? We monitor your card activity to identify transactions that may not be within your usual patterns. If we suspect a transaction may be fraud, we will mark the transaction for verification. It’s important that we are able to communicate suspected fraudulent transaction information to you in a timely manner, through your preferred communication method! Consumers Credit Union is proud to offer Automated Fraud Alerts!
Automated Fraud Alerts allows us to contact you using electronic methods. Provide us with your mobile phone number (through registration) and we will text you if a suspected transaction or series of transactions has occurred. You’ll have the ability to respond “Yes - this is fraud” or “No - this is not fraud” and we will take the appropriate action.
Is this service safe and secure?
Jan 23, 2017, 17:21 PM
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Yes! Your security is our first priority! We will never ask for your account number, card number, PIN number or any other personal information via text message. If you ever receive a text message asking for any personal or identifying information, please do not respond. Call Consumers Credit Union at 877-275-2228 immediately to report the fraudulent text message.
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