Contact Us

Call Us

877.ASK.CCCU
(877.275.2228)

Send a Secure Message

When logging in to online banking via desktop, visit your account summary screen and click on "Messages" toward the upper right-hand.  You can then compose a new secure message.  If using a mobile device, click the "Contact Us" button and select "Send a Secure Message." 

Chat with us

Quickly and conveniently connect with a representative during business hours with a few key strokes.

Reach out to us, we're available (Central Standard Time):
Monday - Thursday: 9am - 5pm
Friday: 9am - 6pm
Saturday: 9am - 1pm

Mailing Address (limited access, by appointment-only):
Consumers Credit Union
1075 Tri-State Parkway, #850
Gurnee, IL 60031

Credit Cards
Activate and Update PIN = 800.631.3197
24/7 Cardholder Service = 866.820.3842
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 800.449.7728

Debit Cards
Activate and Update PIN = 866.985.2273
24/7 Fraud Monitoring Service = 888.918.7313
To Report a Card Lost/Stolen = 888.918.7813