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Online Banking

Visa eStatements User Guide

To enroll in electronic statements for your CCU Visa Credit Card, login to your Online Banking and follow these easy steps!

To enroll in Visa eStatements

Guide images are for example only. Account balances, reward levels, dividend rates, and loan rates are shown for display purposes only, and do not reflect your account rates or balances. Your actual reward level and dividend rate earned is based on current market rates, which are subject to change at any time and without notice, and your account qualification level earned.

Under the Loans grid, select your Visa Credit Card

Screen capture displays image of highlighted View accounts, Account summary and Visa Platinum text

On the right hand side of the screen, under the View Visa eStatements module, select Enroll for Visa eStatements.

Screen capture shows 'enroll for visa estatements' link

Click the Adobe Reader PDF code link to obtain the PDF confirmation code.

Screen capture shows 'Adobe Reader PDF code' link

The PDF Confirmation Code will appear in a separate window.

Screen capture showing the PDF code sample

*Enter the PDF Code into the Confirmation Code box

*Enter the email address where you would like your Visa eStatement notification to be sent to.

*Review and Accept the Terms and Conditions of the disclosure. Submit.

Screen capture showing entering the PDF code in the confirmation code input and entering your email in the email input. Accepting the terms & conditions and clicking the submit button

Click Confirm to complete the Visa eStatement Enrollment request.

Screen capture showing the confirm enrollment in Visa eStatements button

A confirmation message will appear. An enrollment confirmation notification will be sent to the email address entered.

Screen capture showing the success message once enrolled in Visa eStatements

When a Visa eStatement is ready to view, an email will be sent to the eStatement notification email address. The Visa eStatement can then be viewed in the View Visa eStatements module by logging into your Online Banking.

If you wish to change the eStatement ready notification email address, at any time, select Edit below the email address to submit the changes.

Screen capture showing the 'Edit' link to change the email address associated with Visa eStatements

To Unenroll from Visa eStatements


To unenroll from Visa eStatements, under the View Visa eStatements module, select Unenroll from Visa eStatements.

Screen capture showing the unenroll from Visa eStatements link

Read and Accept the Terms and Conditions for Visa eStatement Unenrollment. Submit.

Screen capture showing the box to accept the terms & conditions and the submit button

To complete your unenrollment, select Confirm. If you do not wish to unenroll, select Cancel.

Screen capture showing the 'confirm' button to confirm unenroll of Visa eStatements

A confirmation message will appear that the request has been successfully processed.

Screen capture showing the confirmation message of unenrolling

Going forward, your Visa Credit Card statements will be sent as paper statements to your home address.

You will be prompted to confirm, and edit, your mailing address, if necessary. If the address displayed in the Confirm Mailing Address module is correct, select Continue. If the address displayed is not correct, select Edit to update your address within Online Banking.

Screen capture showing the edit link to edit your mailing address and the submit button