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Online Banking

Touch ID User Guide

Touch ID

Members can enroll their mobile device for Touch ID by following these steps within their Mobile App.

Enabling Touch ID:

  1. Login to Mobile App
  2. Expand the settings dropdown in the navigation menu
  3. Click on Security Preferences

    Screenshot touchID security preferences
  4. Toggle the Touch ID option to ON

    Screenshot TouchID switching on Touch ID.
  5. A screen will appear with information on the Touch ID feature. Click continue to proceed.

    Screenshot clicking continue button
  6. Enter Online banking credentials and click Authorize. Confirm fingerprint when prompted.

    Screenshot of login ID password

    Going forward, the Member will be prompted to confirm their fingerprint to continue with their login.

    Screenshot of Touch ID for mobile test

    Clicking cancel will dismiss the fingerprint window and allow for manual login with a keyboard

Enabling Touch ID via Login screen:

Touch ID can also be enabled prior to logging into the app.

  1. From the login screen click Touch ID

    Screenshot Touch ID selection
  2. A window will appear explaining the touch ID feature. Click Enroll now to proceed.

    Screenshot of enroll now popup
  3. Enter credentials and click Authorize. Confirm fingerprint when prompted.

    Screenshot Authorize popup
  4. A quick “Touch ID enabled” message will appear right before being logged in and directed to the home page of account.

Disabling Touch ID

Steps:

  1. Login to Mobile App
  2. Expand the settings dropdown in the navigation menu
  3. Click on Security Preferences
  4. Toggle the Touch ID option to OFF
  5. A confirmation window will appear. Click yes to finish disabling Touch ID.

    Screenshot turn off touch ID
  6. Touch ID is disabled. Touch ID will no longer be prompted when trying to log in.