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Mobile Check Deposit User Guide

You can deposit a check into your CCU account using the camera on your mobile device.

Steps

  1. In the navigation menu, select Mobile Check Deposit
    Screen capture displays image of button highlighting menu button
    Screen capture displays image of button highlighting area to select mobile check deposit
  2. Select To Account
  3. Select Amount and enter the amount value of the check
  4. Select Capture Image
    Screen capture displays image highlighting areas showing account number and amount
  5. Select the camera icon in the top right-hand corner and take a clear photo of the front of the check
    *Guides on the screen help you to align the check for the image
    Screen capture displays image of check capture screen with take picture button highlighted
  6. Select the camera icon and take a picture of the back of the check.
    *Before taking a photo, endorse the check with a written message: “For Mobile Deposit Only CCU”. Must also include all payees’ signatures and CCU account number
    Screen capture displays image of capture screen with back of check and take picture button highlighted
  7. Select Submit Deposit and a notification will appear indicating the deposit was successful.
    *If the image of the check is blurry, you can select Retake Front or Retake Back to take a new picture
    Screen capture displays image of check screen captures highlighting button to submit deposit
    Screen capture of deposit submitted screen
  8. Navigate to Menu > Transfers > Activity Center
  9. Select Deposited Checks and the mobile deposit will appear as a Submitted check/
    *Select the Submitted drop-down icon to reveal check details such as check image and confirmation code
    Screen capture displays image of activity center menu selectionScreen capture displays image of activity center highlighting deposited checks menu and submitted amount