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Online Banking

Alerts User Guide

Within your Online Banking, you are able to set up account related alerts. The alert will be sent to your email address provided. To set an alert for your CCU Account, follow these steps:

Log into your Online Banking. Select Manage Profile -> Manage Alerts.

From this screen, there are many Alert options to choose from under Add/Edit a New Alert. Choose an Alert type and select Add Alert. The email address you have on file with Consumers will be listed as the default email address to send the alert to. Additional email addresses can be added by selecting Add/Edit Email once the Alert Type is selected and you are directed to the next screen.

Screen capture displays image of many alert options to choose from.

Alert types and their functions:

Reminder Alert - Select Reminder Alert and Add Alert.

Screen capture displays image of radio button highlighting area to Select Reminder Alert

When choosing this alert type, the next screen will display a window to type a message to yourself. Type in a message up to 500 characters and chose the date and time you would like the alert to be emailed to you. Submit.

The screen will display a window to type a message to yourself.

Secure Message Alert - Select Secure Message Alert and Add Alert.

Screen capture displays image of radio button highlighting area to select Secure Message Alert and button to Add Alert.

The Secure Message Alert option will send you an email any time CCU sends you a secure message to your online banking. Select Submit to activate this Alert.

Screen capture displays image of highlighted area showing that the Secure Message Alert option will send you an email.

Balance Alert - Select Balance Alert and Add Alert.

Screen capture displays image of radio button highlighting area to select Balance Alert and Add Alert.

The Balance Alert option allows you to receive an email alert on any account or loan you have with CCU. You can choose to receive an alert regarding your Available or Actual Balance and if the balance drops below or exceeds a dollar amount that you choose. Submit.

Screen capture displays image of highlighted areas to select to receive an email alert on any account or loan you have with CCU.

Check Cleared Alert - Select Check Cleared Alert and Add Alert.

Screen capture displays image of radio button highlighting area to select Check Cleared Alert and button to Add Alert.

The Check Cleared Alert will send an alert when a particular check number clears your account. Choose your Checking Account in the Account dropdown and enter the Check Number you would like to be alerted about. Submit.

Screen capture displays image of highlighted area to show an alert is sent when a particular check number clears your account.

Daily Balance Alert - Select Daily Balance Alert and Add Alert.

Screen capture displays image of radio button highlighting area to select Daily Balance Alert and Add Alert.

The Daily Balance Alert will send you a daily email alert with your Actual or Available Balance for any of your Share Accounts. Choose the Account, if you like to know the Actual or Available Balance and the time of day you wish to receive the alert. Submit.

Screen capture displays image of highlighted area to select a Daily email alert with your Actual or Available Balance.

Loan Due Alert - Select Loan Due Alert and Add Alert.

Screen capture displays image of radio button highlighting area to select Loan Due Alert and button to Add Alert.

Choose the Loan you would like to receive the alert for in the Loan dropdown. You can have an alert sent 1-26 days before your loan payment is due. You can also choose to have an alert sent when the payment is past due and/or continue to remind you it is past due. You can choose any one or all of the alert options. Submit.

Screen capture displays image of highlighted area to choose an alert to send one to twenty six days before your loan payment is due.

Transaction Alert - Select Transaction Alert and Add Alert.

Screen capture displays image of radio button highlighting area to select Transaction alert and button to Add alert.

You can receive an alert for many different types of transactions that process within a particular account. Choose the Account you would like to receive the alert for in the Account dropdown. Select the type of transaction in the Transaction Type dropdown. Some of the options include Any, Debit Card, ACH and Interest. Select if you would like to receive an alert for your chosen transaction type for any amount or a certain amount. Submit.

Screen capture displays image of highlighted area to receive an alert for your chosen transaction type.

To Add/Edit an email address for your Alerts

Select the Alert Type -> Add Alert

Screen capture displays image of radio button highlighting area to select Secure Message Alert Type and Add Alert.

Select Add/Edit Email

Screen capture displays image of highlighted area to select Add or Edit Email.

To edit the current email address, select the green edit icon under Edit. To add a new email address, select Add Email.

Screen capture displays image of highlighted area to Edit or Add current or new email address.

When adding a new email address, enter it into Destination Address and Save Email.

Screen capture displays image of highlighted area to enter new email into Destination Address and Save Email.

Once saved, you will receive this confirmation notice.

Image shows message stating destination address was successfully saved.

The new email address will now appear as an alert destination option for all new/edited alerts.

Screen capture displays area the new email address will now appear.

You can add up to a total of 5 email addresses as alert destinations.

To delete an email address as an alert destination, select the alert type and Add/Edit Email.

Screen capture displays where to delete an email address as an alert destination.

Select the red X to the right of the email address. Confirm you would like to delete.

Screen capture displays image of highlighted area to select the red X to the right of the email address.

Once deleted, you will receive this notice "Deleted destination address successfully" and the deleted email is no longer showing as a destination option.

Screen capture displays message saying it deleted the destination addess successfully.