Digital Banking User Guides
As the people in your corner, we welcome you to our new digital banking experience. Learn more with these helpful videos:
First Time Sign-On for Existing Members in CCU Digital Banking
Step-by-step instructions to access CCU digital banking for the first time.
How To Register as a New User in CCU Digital Banking
A guide for new members to create your new CCU digital banking account.
How to Enable Two-Factor Authentication in CCU Digital Banking
Learn how to add an extra layer of security to your CCU digital banking account with 2FA.
Customize Security Alerts in CCU Digital Banking
Instructions on setting up personalized alerts for your CCU digital banking account activity.
Customize Your Dashboard in CCU Digital Banking
Learn how to personalize your dashboard layout in CCU digital banking.
How To Add an External Account in CCU Digital Banking
This walkthrough explains how to add an external account in CCU Digital Banking and links external bank accounts for transfers and viewing.
How to Use Mobile Deposit in CCU Digital Banking
Step-by-step instructions to deposit checks using your mobile device.
How To Make a Transfer in CCU Digital Banking
Guide to transferring funds between accounts.
How to See Transfer History in CCU Digital Banking
Shows how to view and filter past transfer activity.
How to Use Bill Pay in CCU Digital Banking
Step-by-step on setting up and managing bill payments through the platform.
How to Dispute a Transaction in CCU Digital Banking
Instructions for reporting and disputing unauthorized or incorrect transactions.
How to Report a Lost or Stolen Card in CCU Digital Banking
Learn how to quickly report and deactivate a lost or stolen card and get a replacement card.
Adding Your Card to Mobile Wallet
Guide to adding your card to your mobile wallet.
Customize Advanced Card Alerts in CCU Digital Banking
Instructions on setting up personalized alerts for your card activity.