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Getting Started

 

CU Cash Back Mall - How It Works

Hand holding CCU visa card

Shop

Use your Consumer Credit Union Visa Signature Cash Rebate or Visa Signature Your Cash Back card at hundreds of participating online and in-store retailers.

Earn

Earn bonus cash back on all your qualifying purchases made through the Cash Back Mall.

Redeem

Redeem your cash back when you want as a statement credit or transfer to your CCU Checking or Savings account.

A: The CCU Cash Back Mall brings your favorite brand-name retailers right to your fingertips in one easy-to-use program. Shop for clothing, electronics, entertainment, household gear and all your favorite consumer products and earn bonus cash back with each purchase.

The Cash Back Mall is also where members with a CCU Visa Signature Cash Rebate or Visa Signature Your Cash Back card will redeem their earned cash back from all their everyday purchases, plus any bonus cash back earned from Cash Back Mall offers.

Members can redeem their accumulated Cash Back as a statement credit or a deposit into their CCU Checking or Savings account.

A: To get started, sign in to your CCU account either via the CCU Mobile App or through our website from your desktop/laptop computer. Select your Visa Signature Cash Rebate or Visa Signature Your Cash Back card from the account menu. Next, select Card Services and then choose the Redeem Rewards tile. You will automatically be routed to the Cash Back Mall.
A: You will earn Cash Back each time you use your card at a participating retailer listed on the Cash Back Mall.

A: You can find a participating retailer by viewing the list of retailers on the Cash Back Mall home page. Here you can search by name or category, like apparel & accessories, food & entertainment, travel, pets, sporting goods and more. You can also shop for bonus Cash Back offers in-store or online, all from the comfort of your home.

As an added benefit, the more you shop within the Cash Back Mall, the more personalized the “Just For You” offers will appear on the Cash Back Mall home page.

Note: Each participating retailer's offer identifies if the Cash Back bonus is available when shopping online only, in-store only, or both.

A: No additional action is needed! Simply use your CCU Visa Signature Cash Rebate or Visa Signature Your Cash Back card at a participating retailer, and you will earn automatically.

A: Yes. For retailer offers marked as online only, you must access the retailer’s website directly through the link in the retailer’s Cash Back Mall offer.

Failure to use this specific link and use your CCU Visa Signature Cash Rebate or Visa Signature Your Cash Back card will render the online purchase ineligible for the extra Cash Back bonus. However, you will still earn your regular Cash Back rate when using your CCU credit card.

A: Qualifying Cash Back Mall Cash Back will be credited to your account within 2 billing statements after the initial date of purchase. If you do not see your Cash Back Mall Cash Back within 2 billing statements, please contact us at 877.275.2228. Please be prepared to share as much detail as possible to assist us in locating your reward, including vendor, offer details, date of purchase and if the purchase was made online or in-store.
A: You can redeem all your earned Cash Back from both your everyday purchases plus any bonus Cash Back. As The People in Your CornerTM, CCU is giving you greater control of when and how you can get your money or merchandise!
A: You can redeem your Cash Back as often as you’d like, if you have at least $5 in available Cash Back for a transfer into your CCU Checking or Savings account, or a minimum of $25 in Cash Back to apply as a statement credit.
A: Cash Back redeemed for a deposit into your CCU Checking or Savings account should become available within 2 business days.
A: No, you have control over redeeming your Cash Back when you want. If you meet the minimum redemption requirements referenced above, you can redeem your cash back balance in full every month.
A: Your Cash Back balance will not expire as long as your account remains open and in good standing.
A: Though you now have more flexibility and control over when and where to redeem your Cash Back, we are currently unable to automate the process.
A: Members may apply for a CCU credit card online, at a branch, or over the phone by calling CCU at 877.275.2228.
A: Members interested in switching to a different CCU credit card can call us at 877.275.2228 or stop by a nearby branch.