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CCU's Fraud department will never contact you through a video call and request a screen-sharing session. If you receive such a request, HANG UP and call CCU at 877.275.2228. 

The ITM Experience

Interactive Teller Machines (ITMS) function as ATMs but with the option to speak with a teller live and perform more complex transactions, like transfers, cash deposits, and loan payments. 

Our ITMs are also referred to as ATMs with Video Teller Assistance Drive-Thru. These are at most of our branch locations as indicated on our Location pages, available Monday through Friday 8 am to 6 pm, and Saturday 8 am to 2 pm.

Interactive Teller Machines (ITMs) provide 24/7 access to banking services with live teller support during business hours.

Our state-of-the-art ITMs with live video teller access add convenience without sacrificing personal service.

ITM refers specifically to the units that encompass both the ATM functionality (self-service) and the interactive side (ITM).

 

Learn more about our ITM drive-thru experience.

Visit our Location page to view our list of local branches that have ITMs available.