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Building Better Branches

Have you been to a CCU branch lately? If so and depending on where, you might have seen a tremendous transformation taking place. We’re renovating several of our branches, and on top of that, we’re opening a new location for your convenience!

Greater space, more ITMs, less waiting.

ITMs combine the best features of face-to-face interaction and technological ease by offering you a wide range of transactions and the option to see and speak with a live representative.Not only are we increasing space and updating the look of many branches, we’re also upgrading tech, specifically with the addition of Interactive Teller Machines (ITMS)!

Why waste time talking on an intercom and using a pressure tube – which takes 7 minutes on average – when you can speak to a local representative on a monitor and complete your transaction in less than half that time!

Click here for a list of ITM locations, hours, acceptable transactions, and a video tutorial on how to use them.

Where we’re working

We’ve actually been doing renovations at every branch location since 2019, But in 2022 and 2023 we’re really kicking things into high gear! The following branches are currently undergoing remodeling, or will be soon: 

  • Streamwood
  • 990 S. Barrington Road
    Status: renovations complete! 
    3 ITMs – 2 drive-up + one lobby
Our Streamwood branch is just one of the many being reinvigorated with more space and improved technology. If you're in the neighborhood, stop by and see for yourself!
  • Waukegan 
  • 2750 Washington Street
    Status: Branch lobby is currently closed for remodeling. It will reopen in June of 2023, redesigned to offer an even better member experience.
    7 ITMs – 4 drive-up + 3 lobby
  • Schaumburg
  • 1310 N. Meacham Road
    Status: Finished!
    5 ITMs – 3 drive-up + 2 lobby
  • Carol Stream 426 W. Army Trail Road
    Status: Finished!
    4 ITMs – 3 drive-up + 1 lobby
  • *NEW* Arlington Heights
  • 950 E. Rand Road
    Status: Early 2023 opening
    4 ITMs – 2 drive-up + 2 lobby
  • North Waukegan
  • 2750 Washington Street
    Status:
  • Drive-up – Q2 2024, 4 ITMs
    Lobby – Q4 2024, ITMs TBD