Balance Transfer,
Cash Advance Instructions

Balance Transfer Instructions

1. Log in to CCU online banking
2. Click on the credit card
3. Click 'Account Services'
4. Click 'Manage Credit Card'
5. You will be directed to the credit card system, DX Online
6. Select 'Balance Transfer'
7. If the card has not been registered, you will need to register the card first before accessing the credit card information. Follow the prompts to register your card.
   If you have already registered the card, you can proceed to the next step
8. Click 'Balance Transfer' and follow the prompts

Cash Advance Instructions

Process cash advance via online banking.

1. Log in to CCU online banking
2. Click ‘Transfers’
3. Click ‘Funds Transfers’
4. In the ‘From Account’ drop-down menu, select the credit card
5. In the ‘To Account’ drop-down menu, select the account where the funds will be deposited into
6. In the ‘Amount’ field, input the desired cash advance amount
7. Click ‘Transfer Funds’

-OR-

You may contact Consumers Credit Union at 877.275.2228 to process the balance transfer and/or cash advance on your behalf.