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As we look forward to welcoming KCT members on Feb. 23, please note that all Branches will be closed Saturday, Feb 21. Digital banking will be unavailable starting the evening of Friday, Feb 20, and fully restored by Monday, Feb 23. KCT Members, please visit myconsumers.org/KCT for updates and more information about the merger.

Getting Started

 

Balance Transfer Instructions

  1. Log in to CCU Digital Banking
  2. Click on the credit card
  3. Click 'Account Services'
  4. Click 'Manage Credit Card'
  5. You will be directed to the credit card system, DX Online
  6. Select 'Balance Transfer'
  7. Choose the frequency desired and the date to send
  8. If the card has not been registered, you will need to register the card first before accessing the credit card information. Follow the prompts to register your card.
    If you have already registered the card, you can proceed to the next step
  9. Click 'Balance Transfer' and follow the prompts

Cash Advance Instructions

Process cash advance via Digital Banking.

  1. Log in to CCU Digital Banking
  2. Click ‘Transfer Funds’
  3. In the ‘From Account’ drop-down menu, select the credit card
  4. In the ‘To Account’ drop-down menu, select the account where the funds will be deposited into
  5. In the ‘Amount’ field, input the desired cash advance amount
  6. Click ‘Transfer Funds’

-OR-

Contact Consumers Credit Union at 877.275.2228 to process the balance transfer and/or cash advance on your behalf.