Mobile Wallet

Don’t fumble with cash or cards in the grocery store line — just pay with your smartphone. Consumers Credit Union is excited to offer a new payment experience for CCU Visa credit and debit cards.

Simply tap your Apple®, Android™ or Samsung® phone at the pay station of participating merchants to pay for groceries, lunch, clothes — whatever. Stop rifling through pockets and purses with this new, secure payment option. Start paying from your smart device today.

Apple Pay

Easily make purchases at participating merchants with virtual cards on your eligible Apple device! Apple Pay comes preinstalled on all Apple iPhone® 6, 6 Plus, or later, Apply Watch®, iPad Air® 2, iPad Pro™ and iPad mini™ 3 and later.

 

What is Apple Pay?

Apple Pay is a mobile wallet and digital payment service by Apple Inc. that lets users make payments using their compatible Apple devices.

How do I get Apple Pay on my device?

Apple Pay is integrated into the Passbook app, which comes pre-installed on your eligible Apple device.

How do I add my card to Apple Pay?

Click here to be redirected to Apple's website for assistance with adding your card to Apple Pay.

How do I know once my card is added and ready for use?

Click here to be redirected to Apple's website for assistance with viewing added cards in Apple Pay.

How do I know which card is my default card?

Click here to be redirected to Apple's website for assistance with viewing and updating your default card.

How can I remove a card from Apple Pay?

Click here to be redirected to Apple's website for assistance with removing a card from Apple Pay.

Where can I use Apple Pay?

Apple Pay can be used at hundreds of thousands of merchants, and the list continues to grow! If you're at the checkout and aren't sure whether or not the merchant accepts Apple Pay, just look around the register for one of these symbols:

Apple-pay.png

Is there a fee associated with using Apple Pay?

Consumers Credit Union does not charge any fees for utilizing the Apple Pay service.

Can I add my card to multiple devices?

Yes, you can add your card to multiple eligible Apple devices.

Can Apple Pay be used for recurring charges?

This service is not available at this time.

How secure is Apple Pay?

Using Apple Pay is safe and secure, and is also backed by Visa's Zero Liability policy. Consumers Credit Union will continue to monitor your transactions to help detect any fraudulent activity.

Is my actual card number used for my Apple Pay transactions?

No! A unique sequence of numbers is used for each transaction processed with Apple Pay! Your card number is never revealed to the merchant, providing you a safer and secure way to complete your purchases.

What is a device account number?

Apple refers to the digital form of credit and debit cards as the Device Account Number.

What does "contactless payment" mean?

A contactless payment is a transaction that does not require physical contact between your mode of payment (card or mobile device) and the merchant terminal.

Which Consumers Credit Union credit or debit cards are eligible for Apple Pay?

All of Consumers Credit Union's personal Credit and Debit cards are eligible for Apple Pay.

Why am I being asked to call the Credit Union to verify my card?

For security reasons, we may need additional verification to activate your card on Apple Pay. If this occurs, please call 855-437-2790 to complete the verification process.

What should I do if my physical card is lost/stolen?

If your card is lost or stolen, please notify Consumers Credit Union immediately at 877-275-2228. You will need to remove the lost/stolen card from Apple Pay and add the new one once received.

What should I do if my iPhone/Apple Watch/iPad is lost/stolen?

If your device is lost/stolen, please contact Consumers Credit Union immediately at 877-275-2228 so that we can deactivate your card for use with Apple Pay.

How will Apple Pay work with my Rewards Checking account?

Your Apple Pay transactions will continue to clear your account the same way your debit and credit card transactions do today. All qualifying purchases will count towards the Rewards Checking requirements! Some merchants may require a PIN when utilizing your debit card through Apple Pay. Remember, PIN based transactions will NOT count towards the 12 signature based debit card transactions required for Rewards Checking.

Samsung Pay

Easily make purchases at participating merchants with virtual cards on your eligible Samsung device! Samsung Pay is available for download on eligible Samsung phones and works with most carriers.

Eligible Samsung Phones:

  • Galaxy S7 edge
  • Galaxy S7
  • Galaxy S6 edge+
  • Galaxy S6 edge
  • Galaxy S6 active
  • Galaxy S6
  • Galaxy Note5

Visit the Samsung Pay page for more information.

Download the app on your eligible Samsung Phone from the Google Play™ Store.

What is Samsung Pay?

Samsung Pay is a mobile wallet and digital payment service used  with your Samsung phone at store locations.

How do I get Samsung Pay on my device?

Click here for a list of supported carriers and devices.

How do I add my card to Samsung Pay?

Click here to be redirected to Samsung’s website for assistance with adding your card to Samsung Pay.

How do I know once my card is added and ready for use?

Click here to be redirected to Samsung’s website for assistance with viewing added cards in Samsung Pay.

How do I know which card is my default card?

Click here to be redirected to Samsung’s website for assistance with viewing and updating your default card.

How can I remove a card from Samsung Pay?

Click here to be redirected to Samsung’s website for assistance with removing a card from Samsung Pay.

Where can I use Samsung Pay?

Samsung Pay can be used at hundreds of thousands of merchants, and the list continues to grow! Samsung Pay is the most accepted form of digital payment accepted. If you’re at the checkout and aren’t sure whether or not the merchant accepts Samsung Pay, just look around the register for this symbol:

Samsung Pay

Is there a fee associated with using Samsung Pay?

Consumers Credit Union does not charge any fees for utilizing the Samsung Pay service.

Can I add my card to multiple devices?

Yes, you can add your card to multiple eligible Samsung devices.

Can Samsung Pay be used for recurring charges?

This service is not available at this time.

How secure is Samsung Pay?

Using Samsung Pay is safe and secure, and is also backed by Visa’s Zero Liability policy. Consumers Credit Union will continue to monitor your transactions to help detect any fraudulent activity.

Is my actual card number used for my Samsung Pay transactions?

No! A unique sequence of numbers is used for each transactions processed with Samsung Pay! Your card number is never revealed to the merchant, providing you a safer and secure way to complete your purchases.

What does “contactless payment” mean?

A contactless payment is a transaction that does not require physical contact between your mode of payment (card or mobile device) and the merchant terminal.

Which Consumers Credit Union credit or debit cards are eligible for Samsung Pay?

All of Consumers Credit Union’s Visa Credit and Debit cards are eligible for Samsung Pay.

Why am I being asked to call the Credit Union to verify my card?

For security reasons, we may need additional verification to activate your card on Samsung Pay. If this occurs, please call 855-437-2790 to complete the verification process.

What should I do if my physical card is lost/stolen?

If your card is lost or stolen, please notify Consumers Credit Union immediately at 877-275- 2228. You will need to remove the lost/stolen card from Samsung Pay and add the new one once received.

What should I do if my Samsung device is lost/stolen?

If your device is lost/stolen, please contact Consumers Credit Union immediately at 877-275- 2228 so that we can deactivate your card for use with Samsung Pay.

How will Samsung Pay work with my Rewards Checking account?

Your Samsung Pay transactions will continue to clear your account the same way your debit and credit card transactions do today! All qualifying purchases will count towards the Rewards Checking requirements! Some merchants may require a PIN when utilizing your debit card through Samsung Pay. Remember, PIN based transactions will NOT count towards the 12 signature based debit card transactions required for Rewards Checking.

Android Pay™

Easily make purchases at participating merchants with virtual cards on your eligible Android® device! Add credit and debit cards connected to your Consumers CU accounts to start using your cards — without ever taking them out of your wallet.

What is Android Pay?

Android Pay is a mobile wallet and digital payment service used to with your Android phone at store locations and within mobile apps.

How do I get Android Pay on my device?

Android Pay comes preloaded on several devices. If your phone doesn’t have the app, simply download it from the Google Play store

How do I add my card to Android Pay?

Click here to be redirected to Android’s website for assistance with adding your card to Android Pay.

How do I know once my card is added and ready for use?

Click here to be redirected to Android’s website for assistance with viewing added cards in Android Pay.

How do I know which card is my default card?

Click here to be redirected to Android’s website for assistance with viewing and updating your default card.

How can I remove a card from Android Pay?

Click here to be redirected to Android’s website for assistance with removing a card from Android Pay.

Where can I use Android Pay?

Android Pay can be used at hundreds of thousands of merchants, and the list continues to grow! If you’re at the checkout and aren’t sure whether or not the merchant accepts Android Pay, just look around the register for one of these symbols:

Android PaySamsung Pay

Is there a fee associated with using Android Pay?

Consumers Credit Union does not charge any fees for utilizing the Android Pay service.

Can I add my card to multiple devices?

Yes, you can add your card to multiple eligible Android devices.

Can Android Pay be used for recurring charges?

This service is not available at this time.

How secure is Android Pay?

Using Android Pay is safe and secure, and is also backed by Visa’s Zero Liability policy. Consumers Credit Union will continue to monitor your transactions to help detect any fraudulent activity.

Is my actual card number used for my Android Pay transactions?

No! A unique sequence of numbers is used for each transactions processed with Android Pay! Your card number is never revealed to the merchant, providing you a safer and secure way to complete your purchases.

What is a virtual account number?

Android refers to the digital form of credit and debit cards as the Virtual Account Number.

What does “contactless payment” mean?

A contactless payment is a transaction that does not require physical contact between your mode of payment (card or mobile device) and the merchant terminal.

Which Consumers Credit Union credit or debit cards are eligible for Android Pay?

All of Consumers Credit Union’s Visa Credit and Debit cards are eligible for Android Pay.

Why am I being asked to call the Credit Union to verify my card?

For security reasons, we may need additional verification to activate your card on Android Pay. If this occurs, please call 855-437-2790 to complete the verification process.

What should I do if my physical card is lost/stolen?

If your card is lost or stolen, please notify Consumers Credit Union immediately at 877-275- 2228. You will need to remove the lost/stolen card from Android Pay and add the new one once received.

What should I do if my Android device is lost/stolen?

If your device is lost/stolen, please contact Consumers Credit Union immediately at 877-275- 2228 so that we can deactivate your card for use with Android Pay.

How will Android Pay work with my Rewards Checking account?

Your Android Pay transactions will continue to clear your account the same way your debit and credit card transactions do today! All qualifying purchases will count towards the Rewards Checking requirements! Some merchants may require a PIN when utilizing your debit card through Android Pay. Remember, PIN based transactions will NOT count towards the 12 signature based debit card transactions required for Rewards Checking.