Online Banking FAQ

Will not accept password

Nov 11, 2016, 14:20 PM
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If you keep getting a request to enter your member number and password it indicates your browser needs to have the JavaScript function enabled. This can be done in the options section of the browser.

Also some browsers allow you to enable a function to require passwords for certain sites or certifications. In that instance you should enter the password for the browser. Additionally, for your security & protection, account access will be denied after three (3) invalid login [bad account or password entered] attempts. If you receive a message that your account access has been disabled please contact us anytime or call (877) 275.2228 (ASK.CCCU) during normal business hours, and let us know you have been locked out of your account.

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