Automated Fraud Alerts

Automated Fraud Alerts

Did you know your Consumers Credit Union VISA credit card and debit card have the added protection of free fraud monitoring? We monitor your card activity to identify transactions that may not be within your usual patterns. If we suspect a transaction may be fraud, we will mark the transaction for verification. It’s important that we are able to communicate suspected fraudulent transaction information to you in a timely manner, through your preferred communication method! Consumers Credit Union is proud to offer Automated Fraud Alerts!

Automated Fraud Alerts allows us to contact you using electronic methods. Provide us with your mobile phone number (through registration) and we will text you if a suspected transaction or series of transactions has occurred. You’ll have the ability to respond “Yes - this is fraud” or “No - this is not fraud” and we will take the appropriate action.

What happens if I reply “Yes” to the enrollment text after 48 hours?

Jan 23, 2017, 17:23 PM
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Your response will not be recognized and you will receive a response asking you to call the number on the back of your card. No need to call, just complete the registration process again and respond to the text within 48 hours of receiving it!
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