Automated Fraud Alerts

Automated Fraud Alerts

Did you know your Consumers Credit Union VISA credit card and debit card have the added protection of free fraud monitoring? We monitor your card activity to identify transactions that may not be within your usual patterns. If we suspect a transaction may be fraud, we will mark the transaction for verification. It’s important that we are able to communicate suspected fraudulent transaction information to you in a timely manner, through your preferred communication method! Consumers Credit Union is proud to offer Automated Fraud Alerts!

Automated Fraud Alerts allows us to contact you using electronic methods. Provide us with your mobile phone number (through registration) and we will text you if a suspected transaction or series of transactions has occurred. You’ll have the ability to respond “Yes - this is fraud” or “No - this is not fraud” and we will take the appropriate action.

How do I register?

Jan 23, 2017, 17:21 PM
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Debit Card Holders:

You can register for Automated Fraud Alerts through your CCU Online Banking. Simply log-in and click on ‘Manage Profile’, then ‘Manage Alerts’. Under ‘Add/Edit Debit Card Fraud Alerts’ select ‘Manager Debit Card Fraud Alerts’. 

You will need a text enabled mobile phone with a US phone number, your card number, zip code (as shown on the account), last 4 numbers of the primary CCU account owners SSN, CVV code (3 digit code on the back of the card), and the card’s expiration date.

Credit Card Holders:

You can register for Automated Fraud Alerts through your CCU Online Banking. Simply log-in and click on the hyperlink for your VISA credit card suffix. To enroll in Automated Fraud Alerts, hover over ‘Communications’ then select ‘Fraud Alerts’. 

You will need a text enabled mobile phone with a US phone number, your card number, zip code (as shown on the account), last 4 numbers of the primary owners SSN, CVV code (3 digit code on the back of the card), and the card’s expiration date.

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